TRAINING

2017 Support Staff Training

-- REGISTRATION NOW OPEN --

NCASFAA is offering a single day drive-in training event for financial aid support staff. The training will occur regionally in order to accommodate people from across the state and is designed for front-desk staff and other support positions. This training will provide you with skills you can take back to your office to assist you with your job immediately.

The training will be offered on the following dates at these locations:

College Foundation, Inc. – Raleigh, NC – October 5th 
Guilford Technical Community College – Jamestown, NC – October 11th  
Appalachian State University – Boone, NC – October 17th

Each day will begin with sign in at 9:30 and end at a reasonable time for participants to drive home. The anticipated agenda will take us from 10am until 3pm. Lunch will be provided to all participants.

Registration is $25 but you receive a free membership in NCASFAA just for participating. Once you are a member of NCASFAA not only do you get the opportunity to attend this training, but many others as well. You also gain access to a statewide network of people that can assist you with all problems related to financial aid. If you are already a member of NCASFAA, then the training is free.

Presentation Title Description
Financial Aid Rules and Regulations (Financial Aid 101) Coming Soon...
Customer Service Coming Soon...
Communication and Handling Difficult Conversations Coming Soon...
Time Management and Organization Coming Soon...




FERPA Webinar Handouts
September 15, 2016

Additional FERPA Guidance (docx)
Examples of FERPA Forms (pdf)
FERPA Notes (pdf)
FERPA Presentation (pdf)








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